SUNMI Sunmi NT311
SUNMI NT311 Thermal Receipt Printer User Manual
Model: Sunmi NT311
Kupu Whakataki
This user manual provides detailed instructions for the installation, operation, and maintenance of your SUNMI NT311 Thermal Receipt Printer. Designed for efficiency and reliability, this printer is ideal for various point-of-sale environments. Please read this manual thoroughly before using the printer to ensure proper functionality and to prevent damage.
Nga korero haumaru
- Always use the original power adapter provided with the printer.
- Do not expose the printer to water, moisture, or extreme temperatures.
- A ape i te whakatakoto i te kaituhi ki te ra tika, ki te tata ranei ki nga puna wera.
- Do not attempt to disassemble or repair the printer yourself. Contact qualified service personnel for assistance.
- Me whakarite kia tika te hau huri noa i te pūreretā i te wā e whakamahia ana.
Ka mutu te huaview
The SUNMI NT311 is a high-performance direct thermal receipt printer featuring multiple connectivity options and automatic paper cutting. Its compact design makes it suitable for various business settings.
Āhuatanga matua:
- Direct thermal printing method.
- Maximum print width: 80 mm.
- Connectivity: IEEE 802.11 b/g/n 2.4G Wi-Fi, BT4.2 BLE 2.4 GHz, USB TYPE-C USB2.0, Ethernet RJ45 (max. 100 Mbps).
- Cash Drawer Port: RJ12 24V/1A.
- Rahi: 130 x 130 x 130 mm.
- Supports ESC/POS command set.
- Taumata Tiaki: IP52.
- Memory: 64 MB RAM, 256 MB Flash.
- Automatic Paper Cutting: Full Cutting/Half Cutting Mode.
Ngā Wāhanga Pūreretā:



Aratohu Tatūnga
1. Te wetewete
Carefully remove the printer and all accessories from the packaging. Verify that all components are present:
- SUNMI NT311 Printer
- Pūurutau Hiko
- Taura USB (mēnā kei roto)
- Aratohu Timata Tere
2. Te Mana Hononga
- Connect the power adapter to the DC 24V/2.5A power input port on the back of the printer.
- Monohia te urutau hiko ki tetahi putanga hiko tika.
- The power indicator light on the printer should illuminate.
3. Te uta i te pepa wera
- Open the printer cover by pushing the cover open lever.
- Insert a roll of 80mm thermal paper into the paper compartment, ensuring the paper feeds from the bottom of the roll towards the front of the printer.
- Pull a small amount of paper out past the cutting blade.
- Katia te taupoki o te pūreretā kia mau rā anō tōna pāwhiri ki tōna tūranga.
4. Te hono ki nga Pūrere
Hononga USB:
Connect the printer to your computer or POS system using the provided USB TYPE-C USB2.0 cable.
Hononga Ipurangi (LAN):
Connect an Ethernet cable from your network router or switch to the RJ45 LAN port on the printer. The printer supports speeds up to 100 Mbps.
Hononga Nihokikorangi:
- Ensure Bluetooth is enabled on your host device (e.g., smartphone, tablet, computer).
- Rapua available Bluetooth devices. The printer will typically appear as "SUNMI NT311" or a similar name.
- Select the printer and pair it. You may be prompted for a PIN (default is usually "0000" or "1234").
Hononga Kaituku Moni:
Connect your cash drawer to the RJ12 24V/1A port on the printer. The printer will trigger the cash drawer when a print command is sent.
Nga Tohutohu Whakahaere
Basic Printing:
Once the printer is connected and drivers (if required for your operating system, e.g., Windows) are installed, you can send print commands from your application. The printer will automatically print and cut the receipt.
Rama Tohu:
- Tohu Hiko: Indicates the printer's power status.
- Paper Exhaustion Sensor: Alerts when paper is low or out.
- Anomality Indicator: Indicates an error condition (e.g., cover open, print head overheat).
- Tohu Whatunga: Shows network connectivity status (for Ethernet/Wi-Fi models).
Te tiaki
Te horoi i te Pūreretā:
Mā te horoi auau ka mau tonu te kounga o te tānga, ka roa ake hoki te roa o te ora o te pūreretā.
- Whakawetohia te pūreretā ka wetekina te taura hiko.
- Whakatūwherahia te uhi pūreretā.
- Whakamahia he kakahu ngohengohe, kore karekau dampened with isopropyl alcohol to gently clean the thermal print head (the dark strip inside the printer). Allow it to dry completely before closing the cover.
- Clean the paper path and rollers with a dry, soft cloth to remove any paper dust.
- Wipe the exterior of the printer with a slightly damp kakahu.
Tupato: Do not touch the print head immediately after printing as it may be hot. Avoid using abrasive cleaners or solvents.
Replacing Paper Roll:
When the paper exhaustion sensor indicates low paper, or when the print quality degrades due to the end of the roll, replace the paper following the steps in the "Loading Thermal Paper" section.
Raparongoā
| Raruraru | Take pea | Rongoā |
|---|---|---|
| Kāore te pūreretā e whakakā. | Ko te taura hiko kaore i te hono; he te putanga hiko. | Me whakarite kia honoa te taura hiko. Whakamātauria he putanga hiko rerekē. |
| Kāore he putanga tā. | Paper out; printer cover open; incorrect driver/connection. | Load new paper. Close cover firmly. Check driver installation and connection (USB/Ethernet/Bluetooth). |
| He iti te kounga o te tuhi. | Thermal head dirty; low quality paper; paper loaded incorrectly. | Clean the thermal print head. Use high-quality thermal paper. Ensure paper is loaded correctly. |
| Pepa tāmi. | Paper loaded incorrectly; foreign object in paper path. | Open cover, remove jammed paper carefully. Reload paper correctly. Check for obstructions. |
| Kāore te pūreretā e hono mā te Nihokikorangi. | Bluetooth not enabled on host; incorrect pairing. | Ensure Bluetooth is on and discoverable on host device. Re-pair the printer. Check PIN. |
Whakatakotoranga
| Āhuahira | Whakaahuatanga |
|---|---|
| Waitohu | SUNMI |
| Tau tauira | Sunmi NT311 |
| Tikanga Tā | Waariki Tika |
| Te Whānui Tā | 80 mm |
| Hangarau Hononga | Bluetooth 2.4 GHz, Ethernet (RJ45), USB (Type-C USB2.0) |
| Hononga Ahokore | IEEE 802.11 b/g/n 2.4G, BT4.2 BLE 2.4 GHz |
| Tauranga Kaituku Moni | RJ12 24V/1A |
| Ahu (L x W x H) | 130 x 130 x 130 mm |
| Taumata Tiaki | IP52 |
| Maharahara | 64 MB RAM, 256 MB Flash |
| Te Matotoru Pepa | 0.075 - 0.008 mm |
| Tere Tā | 250 mm/s |
| Automatic Paper Cutting | Full Cutting / Half Cutting Mode |
| Pūnaha Whakahaere Hototahi | Windows, Android |
| Whakamahi Hiko | 3 Waata |
Pūtāhui me te Tautoko
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer/seller directly. SUNMI provides technical support for its products.
For further assistance, troubleshooting, or to inquire about service, please visit the official SUNMI support webpaetukutuku, whakapā atu rānei ki tā rātou tari ratonga kiritaki. Puritia tō rīhiti hoko me te tau rangatū hua ina rapu tautoko koe.
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