Ngā Pukapuka ā-ringa me ngā Aratohu Kaiwhakamahi mō te PROAIM

Tuhinga is a global manufacturer of professional filmmaking and video production equipment, renowned for providing high-quality gear at cost-effective prices. Operating on principles of imagination, creativity, and teamwork, PROAIM designs tools that empower content creators to achieve cinematic results without breaking the bank. Their extensive product lineup includes camera cranes, jibs, motorized pan-tilt heads, stabilizers, sliders, dollies, and mobile workstations.

With a commitment to a smooth and secure shopping experience, PROAIM serves a diverse community of videographers, from independent creators to extensive production crews. The brand ensures reliability through robust engineering and offers comprehensive support worldwide. PROAIM products are designed to deliver 'the most bang for your buck,' backed by patented designs and a dedication to customer satisfaction.

• What is the warranty period for PROAIM products?

  PROAIM typically offers a one-year warranty for products from the date of purchase. This covers labor and parts for repairs, but generally excludes transportation costs and damage due to misuse.

• Where can I find assembly instructions for my PROAIM jib or crane?

  Assembly manuals are often included in the box. Digital versions can be found in the directory on this page or on the official PROAIM webpaetukutuku i raro i te rārangi hua motuhake.

• How do I balance the Orion Geared Head tilt axis?

  To balance the tilt axis on the Orion Geared Head, mount your full camera rig, locate the center of gravity, and slide the base plate forward or backward until the center of gravity aligns directly above the tilt axis.

• What are the load capacities for the Cinema Pro Stabilization Arm?

  The Cinema Pro Stabilization Arm typically supports load capacities ranging from 15kg to 29kg (33lb to 63.8lb), depending on the specific spring core installed.

• Does PROAIM support cover accidental damage?

  No, the standard warranty does not cover products subjected to misuse, accidental damage, neglect, or service by unauthorized parties.