SeTracker Manuals & User Guides

SeTracker is a prominent platform in the children's safety technology market, best known for its mobile application that pairs with a wide variety of kids' GPS smartwatches. The ecosystem enables parents and guardians to track real-time locations, establish geofencing safety zones, and communicate via two-way voice or video calls.

The SeTracker and SeTracker2 apps are compatible with numerous smartwatch models (often generically branded or sold under the SeTracker name), offering features such as SOS emergency calling, remote camera monitoring, and 'Class Mode' to prevent distractions during school hours. While primarily a software solution developed for hardware manufacturers, the brand represents a global standard for affordable child tracking devices.

• Why does my SeTracker watch show Device Offline?

  This error typically occurs if the SIM card is not installed correctly, lacks data, or if the APN settings are incorrect. Ensure the SIM has an active data plan and is a 4G LTE Nano SIM.

• How do I connect the watch to the SeTracker2 app?

  You must bind the watch by scanning the REG CODE (QR code) found on the back of the watch or within the watch's internal QR code app using the SeTracker2 application.

• Me aha ahau ki te kore e ka te mataaratanga?

  Press and hold the power button for at least 30 seconds to activate the watch. If it remains off, ensure it has been charged for a sufficient amount of time.

• Is the SeTracker watch waterproof?

  Most SeTracker models are water-resistant against hand washing or rain, but they should not be immersed in water or used while swimming.