1. Kupu Whakataki
The Cisco IP Phone 8861 with Multi-Platform Phone firmware is designed to enhance personal productivity in the workplace through its robust and user-friendly features. This office phone offers an ergonomic design, wideband audio for clear voice communications, reliable operation, and encrypted voice communications for enhanced security.

Figure 1: Cisco IP Phone 8861 device overview.
2. Nga waahanga matua
- Optimized for Cisco Webex Calling: This device is optimized for Cisco Webex Calling. A Cisco Webex subscription must be purchased separately.
- Kī Taumahi Pūmau: Provides one-touch access to essential features such as service, messaging, directory, hold/resume, transfer, and conference.
- Ka taea te whakarite katoa: Line keys can be configured to support directory numbers or call features like speed dialing.
- Mahinga Tino Pai: Features Class 2 Power over Ethernet (PoE) and a built-in Gigabit Ethernet switch for PC connection.
- Hototahi: Integrates with various industry-leading call control platforms, which may require additional licenses or services.
3. Ihirangi mokete
Manatokohia kei roto i to kete nga mea e whai ake nei:
- Cisco IP Phone 8861 (CP-8861-3PW-NA-K9=)
- Waea pūkoro me te taura takai
- taura Itarangi
- Tuhinga
4. Tatūnga
- Honoa te Pukoro: Monohia tetahi pito o te taura waea pūkoro ki te putanga waea kei runga i te turanga waea, me tetahi pito ki te waea pūkoro.
- Hono atu ki te Whatunga: Connect an Ethernet cable from your network switch or router to the network port on the back of the phone. If using Power over Ethernet (PoE), the phone will power on automatically.
- Hono atu ki te PC (Whiringa): If you wish to connect a PC through the phone, use another Ethernet cable to connect your PC to the PC port on the back of the phone.
- Hononga Mana (mēnā kāore e whakamahi ana i te PoE): If PoE is not available, connect an optional power adapter (sold separately) to the power port on the phone and then to a power outlet.
- Whakaara Tuatahi: The phone will power on and begin its boot sequence. This may take a few minutes as it connects to the network and registers with your call control system.
- Whirihoranga: Follow any on-screen prompts or consult your system administrator for specific network and account configurations.
5. Nga Tohutohu Whakahaere
5.1 Te Waea me te Whiwhi Waea
- Hei Waea: Lift the handset, press the speaker button, or press a line button. Dial the number using the keypad.
- Hei Whakautu Waea: Lift the handset, press the speaker button, or press the flashing line button.
- Hei Whakamutu Waea: Replace the handset or press the End Call button.
5.2 Nga Kī Mahi Uu
The phone features dedicated buttons for common functions:
- Ratonga: Access various phone services.
- Karere: Access voicemail or message indicators.
- Whaiaronga: Access corporate or personal directories.
- Pupuri/Tīmata anō: Place an active call on hold or resume a held call.
- Whakawhiti: Transfer an active call to another party.
- Huihuinga: Tīmatahia he waea hui.
5.3 Programmable Line Keys
The buttons alongside the display are programmable line keys. They can be configured by your system administrator to function as:
- Additional phone lines (directory numbers).
- Speed dial buttons for frequently called numbers.
- Access to specific call features.
5.4 Mana Rōrahi
Use the volume up (+) and volume down (-) buttons to adjust the volume of the handset, headset, or speakerphone during a call, or the ringer volume when the phone is idle.
5.5 Whakamahinga Paneoro
The phone supports a headset for hands-free communication. Connect your headset to the dedicated headset port. Press the headset button to activate/deactivate headset mode. Note that a headset is sold separately.
5.6 Ētahi atu Mahi
- Wahangu: Pēhia te pātene Whakangū hei whakangū i tō hopuoro i te wā e waea ana. Pēhia anō hei whakakore i te whakangū.
- Kaikōrero: Press the Speaker button to use the speakerphone. Press again to turn off the speakerphone.
- Tuarua: Access your call history and redial previous numbers.
- Rekoata: Access and manage call recordings (if enabled by your system administrator).
- Group Calling: Utilize features for group calls as configured by your system.
6. Tiaki
- Te horoi: Whakamahia he kakahu ngohengohe, maroke hei horoi i te taha waho o te waea. Āta karohia ngā kaihoroi whakakoi, ngā whakarewa rānei.
- Taiao: Keep the phone in a dry environment, away from direct sunlight and extreme temperatures.
- Kata: Me whakarite kia mau te hononga o ngā taura katoa, kia kore ai e kopikopiko, e pakaru rānei.
7. Te Raru
7.1 Kāore he Oro Waea
- Check all cable connections, especially the Ethernet cable to the network port.
- Ensure the phone is receiving power (either via PoE or power adapter).
- Contact your system administrator if the issue persists.
7.2 Kāore e taea te waea atu, te whiwhi waea atu rānei
- Verify the phone is registered with your call control system (check the display for status messages).
- Ensure your network connection is active.
- Confirm that your account is active and has calling privileges.
- Contact your system administrator for assistance.
7.3 Kounga Ororongo Kino
- Tirohia ngā hononga o te waea pūkoro me te pane whakarongo.
- Whakaritea te rōrahi mā te whakamahi i ngā pātene rōrahi.
- Me whakarite kia kore he pokanoa mai i ētahi atu taputapu hiko.
- Verify network quality and bandwidth.
8. Whakatakotoranga
- Waitohu:
- Cisco
- Tau tauira:
- CP-8861-3PW-NA-K9=
- Taumaha Tūemi:
- 5.1 pauna
- Ahu mōkihi:
- 14.92 x 12.64 x 4.72 inihi
- Tae:
- Pango, Kerei
- Momo Waea:
- Waea IP
- Puna Hiko:
- Hiko Hiko
- Momo Waea:
- Papatuhi Kotahi
- Momo Pūnaha Whakautu:
- Mamati
- Ngā Pūrere Hototahi:
- Mobile devices, Cisco Webex Calling, other call control platforms
- Te Waea Waea Huihuinga:
- 2 ara
- Mahi Raina-maha:
- Mahi Raina-maha
- Tautuhi Kaiwaea:
- Ae
9. Pūtāhui me te Tautoko
For warranty information and technical support, please refer to the documentation provided with your product or visit the official Cisco support website. Specific warranty terms may vary by region and reseller.





