1. Neke atu i teview
The Poly DA85 is a versatile USB-A/USB-C digital adapter designed to enhance audio quality and connectivity for Poly Quick Disconnect (QD) headsets in various work environments. It provides seamless integration with leading call center platforms and offers intuitive inline controls for managing calls and audio settings.
Image: The Poly DA85 USB-A/USB-C Digital Adapter, a black inline control unit with red accents on the cables, connected to a headset.
2. Nga waahanga matua
- Hononga Ao: Features both USB-A and USB-C connectors for broad compatibility with new and legacy equipment.
- Intelligent Headset Recognition: Automatically adjusts audio performance to the specific Poly Quick Disconnect (QD) headset for optimal call quality.
- Acoustic Protection: Incorporates technology to manage safe volume levels, protecting user hearing.
- Integrated Call Controls: Built-in buttons for call answer/end, volume adjustment, and microphone mute/unmute.
- Hototahitanga papa: Works with major call center platforms including Avaya, Genesys, and Cisco.
3. Tohutohu Tatūnga
3.1 Te Hononga i To Rorohiko
Connect your Poly Quick Disconnect (QD) headset to the QD port on the Poly DA85 digital adapter. Ensure a secure connection.
Video: Demonstrates connecting a Plantronics Quick Disconnect (QD) headset to the Poly DA85 adapter. The video highlights the compatible QD type and shows the secure connection process.
3.2 Te hono ki to Rorohiko
Plug the USB connector of the DA85 adapter into an available USB-A or USB-C port on your computer. The adapter is plug-and-play, requiring no additional drivers for most operating systems.
Video: Illustrates connecting the USB-A end of the adapter to a laptop. The video emphasizes the plug-and-play functionality and broad compatibility with various computer systems.
4. Nga Tohutohu Whakahaere
The Poly DA85 features an inline control unit for easy management of your calls and audio.
Image: A diagram of the Poly DA85 inline control unit, labeling the Power Indicator, Speaker ON/OFF, Volume Up/Down, Mic ON/OFF, and Mic Mute Indicator buttons.
- Pātene Whakautu/Whakamutu Waea: Pēhia te pātene ata waea hei whakautu, hei whakamutu rānei i tētahi waea.
- Patene Runga / Raro: Use the '+' and '-' buttons to adjust the listening volume.
- Pātene Wahangu hopuoro: Press the microphone icon button to mute or unmute your microphone. An LED indicator will show the mute status.
- Pātene Whakangū Kaikōrero: Press the speaker icon button to mute or unmute your speaker.
Video: Demonstrates the functionality of the inline controls on the Poly DA85 adapter, including volume adjustment, microphone mute, and call management.
5. Tiaki
- Te horoi: Whakamahia he kakahu ngohengohe, maroke hei horoi i te urutau. A ape i te whakamahi i nga kai horoi wai, i nga whakarewa ranei.
- Rokiroki: Whakaorangia te urutau ki te waahi makariri, maroke ina kore e whakamahia.
- Tiaki taura: Āta karohia ngā piko koi, te tōia nui rānei o te taura hei ārai i te pakaru.
6. Te Raru
6.1 No Audio or Microphone Not Working
- Ensure the QD headset is securely connected to the adapter.
- Verify the USB connector is fully inserted into your computer's USB port.
- Check your computer's audio settings to ensure the Poly DA85 is selected as the default playback and recording device.
- Confirm that the microphone and speaker mute buttons on the inline control are not activated.
- Ngāna ki te hono i te urutau ki tētahi atu tauranga USB i tō rorohiko.
6.2 Call Control Buttons Not Responding
- Ensure your communication software (e.g., Avaya, Genesys, Cisco) is active and properly configured to recognize the Poly DA85.
- Restart your communication software or computer.
7. Whakatakotoranga
| Āhuahira | Taipitopito |
|---|---|
| Hunga Hua | 2.95 x 0.98 x 0.39 inihi |
| Taumaha Tūemi | 1.06 hekere |
| Tauira Tuemi | 218267-01 |
| Kaihanga | Poly |
| Pūrere Hototahi | Puorooro |
| Nga Whakamahinga Motuhake mo te Hua | Waea |
| Momo Tuhono | USB |
| Tae | Pango |
8. Pūtāhui me te Tautoko
Mō ngā mōhiohio pūtāhui me te tautoko hangarau, tirohia te paetukutuku mana o Poly webpaetukutuku, whakapā atu rānei ki tō kaihoko Poly whai mana. Puritia tō rīhiti hoko mō ngā kereme pūtāhui.
Kei ngā whārangi tautoko a te kaihanga pea ngā rauemi ipurangi me ngā FAQ.