Kupu Whakataki
Thank you for choosing the Totem Osprey Electric Mountain Bike. This manual provides essential information for the safe assembly, operation, and maintenance of your new electric bicycle. Please read this manual thoroughly before your first ride to ensure optimal performance and safety. Keep this manual for future reference.

Figure 1: Totem Osprey Electric Mountain Bike, showcasing tona hoahoa kiko me te anga pakari.
Nga korero haumaru
Always prioritize safety when operating your electric bicycle. Failure to follow safety guidelines can result in serious injury or damage to the bike.
- Me mau tonu he potae e tutuki ana i ngā paerewa haumaru.
- Mahia he tirotiro i mua i te ekenga i mua i ia whakamahinga, tirohia nga perei, potae, me te pākahiko.
- Kia mōhio koe ki ngā ture ā-rohe mō ngā pahikara hiko me ngā ture huarahi.
- Kaua e eke i raro i te awe o te waipiro me te raau taero.
- Avoid riding in adverse weather conditions or on excessively rough terrain if you are not experienced.
- Ensure all quick releases and bolts are properly tightened before riding.
Tatūnga me te Runanga
Your Totem Osprey electric mountain bicycle is 85% pre-assembled. The following steps outline the final assembly process. Tools required for assembly are included with your purchase.
Te wetewete
- Tangohia marietia te pahikara me ngā wāhanga katoa i te takai.
- Remove all protective packaging materials and zip ties.
- Inspect the bike for any visible damage that may have occurred during shipping. Contact customer support immediately if damage is found.
Te Whakataunga Kakau
- Loosen the bolts on the stem faceplate.
- Position the handlebar in the stem, ensuring it is centered.
- Tighten the stem faceplate bolts evenly to secure the handlebar.
Whakauranga Wira o Mua
- Align the front wheel with the fork dropouts.
- Ensure the brake rotor is correctly seated within the brake caliper.
- Insert the quick release skewer or axle through the hub and tighten securely.
Tāutanga Pedal
- Tautuhia nga hikoi maui (L) me te matau (R).
- The right pedal (R) threads clockwise into the right crank arm.
- The left pedal (L) threads counter-clockwise into the left crank arm.
- Tighten both pedals firmly with a wrench.
Te Whakataunga Whakanoho Noho
- Whakauruhia te pou nohoanga ki te ngongo nohoanga.
- Adjust the seat height to a comfortable and safe riding position.
- Secure the seat post with the quick release lever or bolt. Ensure the minimum insertion mark is not visible.
Nga Waeine Neke Atuview
Understanding the key components of your Totem Osprey e-bike will enhance your riding experience and maintenance efforts.

Figure 2: Key dimensions of the Totem Osprey Electric Mountain Bike, including handlebar height, stand over height, seat tube, reach, wheelbase, and total length. Recommended rider height is 5'4" - 6'5", with a maximum load capacity of 300 lbs.
Pūnaha Motini
The Osprey is equipped with a 350W high-speed brushless motor, providing robust power for various terrains. It features a built-in overheat protection module for enhanced safety during demanding rides.

Figure 3: Diagram illustrating the internal components of the 350W brushless motor, highlighting its high-power output and integrated overheat protection module.
Pūhiko
The bike features a removable 36V Lithium-Ion Battery with a 14Ah capacity, offering a range of 50-75 miles per charge. It integrates a smart battery management system for extended life and includes an anti-theft security lock.

Figure 4: Visual representation of the 36V 14Ah Lithium-Ion Battery integrated within the bike frame, emphasizing its removable design and power-saving features.
Pūnaha Whakatarewa
Equipped with a professional Suntour XCT suspension fork featuring HLO (Hydraulic Lockout) technology, this system provides significant shock absorption and a smoother ride. The lockout feature allows for on-the-fly travel adjustment.

Whakaahua 5: Whakatata view of the Suntour XCT front suspension fork with its hydraulic lockout mechanism, illustrating its shock absorption capabilities.
Brakes and Gears
The bike features professional electric bicycle-grade hydraulic disc brakes for reliable stopping power in various conditions. The Shimano 3x8 (24-speed) gear system ensures accurate and smooth shifting across diverse road conditions.

Whakaatu 6: Taipitopito view of the Logan hydraulic disc brake caliper and the Shimano 24-speed gear derailleur and cassette, indicating suitability for sand, city, and gravel roads.
Nga Tohutohu Whakahaere
Te Hia/Weto
- To power on the bike, press and hold the power button on the display unit.
- Hei whakaweto, pehia me te pupuri ano i te paatene hiko kia weto te whakaaturanga.
Pūnaha Āwhina Hīwae (PAS)
The Totem Osprey offers 5 levels of pedal assist. Use the '+' and '-' buttons on the control panel to adjust the assist level. Higher levels provide more motor assistance.
Te Whakataki i te Pūhiko
- The battery can be charged while installed on the bike or removed.
- Connect the charger to the battery charging port, then plug the charger into a standard wall outlet.
- A full charge typically takes 4-6 hours. The charger indicator light will change when charging is complete.
- Always use the original charger provided by Totem.
Huri Nihowhiti
Use the Shimano shifters on the handlebars to change gears. Shift gears smoothly and avoid shifting under heavy load to prevent damage to the drivetrain. Practice shifting in a safe area before riding on varied terrain.
Piripiri
The hydraulic disc brakes provide strong and consistent stopping power. Apply both front and rear brakes simultaneously for optimal control and stopping distance. Avoid sudden, hard braking, especially with the front brake, to prevent skidding.
Te tiaki
Regular maintenance is crucial for the longevity and safe operation of your e-bike.
- Pēhanga Tire: Check tire pressure before each ride. Recommended pressure is typically found on the tire sidewall.
- Parai: Regularly inspect brake pads for wear and ensure brake levers feel firm. Adjust or replace as needed.
- mekameka: Keep the chain clean and lubricated to ensure smooth shifting and prevent premature wear.
- Ngā Pūtu me ngā Whakamau: Periodically check all bolts and fasteners for tightness, especially on critical components like the handlebars, stem, wheels, and seat post.
- Tiaki Pūhiko: Rokirokihia te pākahiko ki te wāhi hauhautanga, maroke. Ki te roa te wā e rongoatia ana, utua ki te 50-70% i ia marama torutoru.
- Te horoi: Horoia te paihikara ki te damp kakahu me te hopi ngawari. Āta karohia te horoi pehanga teitei tika ki runga i ngā wāhanga hiko.
Raparongoā
This section addresses common issues you might encounter with your Totem Osprey e-bike.
| Raruraru | Take pea | Rongoā |
|---|---|---|
| Kāore te pahikara e whakakā | Battery not charged; Battery not properly seated; Loose electrical connection. | Charge battery; Ensure battery is fully inserted and locked; Check all visible connections. |
| Kaore te motuka e awhina | PAS level set to 0; Brake levers engaged; Sensor issue. | Increase PAS level; Release brake levers fully; Contact support if issue persists. |
| Brakes feel spongy or weak | Air in hydraulic line; Worn brake pads; Misaligned caliper. | Bleed brakes (professional recommended); Replace brake pads; Realign caliper. |
| Kāore ngā taputapu e neke maeneene ana | Kua kore e taea te whakarite i te derailleur; He mekameka paru, maroke rānei; He whakairi piko. | Adjust derailleur limits and cable tension; Clean and lubricate chain; Inspect hanger for damage. |
Whakatakotoranga
| Āhuahira | Taipitopito |
|---|---|
| Momo Paihikara | Paihikara Maunga Hiko |
| Ingoa Tauira | Osprey (also referred to as Victor) |
| Motini | Mōta Kore Paraihe Tere-Tiketike 350W |
| Pūhiko | 36V 14Ah Lithium-Ion (Samsung cells) |
| Awhe mo ia utu | 50-75 maero |
| Waa Whakatau | 4-6 haora |
| Max Speed (Pedal Assist) | 20 MPH |
| Nihowhiti | Shimano 3x8 Speed (24-speed) |
| Parani | Hydraulic Disc Brakes (Logan) |
| Whakatarewa | Suntour XCT Front Suspension Fork with HLO |
| Rauemi Tāpare | 6061 Konumohe |
| Rahi wira | 27.5 inihi |
| Te teitei o te Kaieke e taunaki ana | 5'4" - 6'5" |
| Taumaha Taumaha | 300 lbs |
| Taumaha Tūemi | 57 Pauna |
| Nga Waahanga kei roto | Electric bike, Charger, User manual, Assembly tools |
Pūtāhui me te Tautoko
Totem provides customer support and stands behind its products. For warranty information, technical assistance, or replacement parts, please contact Totem customer service.
- Refer to the warranty card included with your purchase for specific terms and conditions.
- For direct support, visit the official Totem webpaetukutuku, whakapā atu ranei ki ta raatau tari ratonga kaihoko.
- Puritia to riirii hoko hei tohu mo te hoko mo nga kereme whakamana.





