1. Kupu Whakataki
The Windgoo E-bike E20 is a versatile 20-inch electric bicycle designed for both urban commuting and light off-road adventures. It features a foldable frame for easy transport and storage, 3.0-inch thick tires for enhanced grip, a 250W rear motor, and a 36V 12.5Ah battery providing a range of up to 70 km. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your E20 e-bike.

Figure 1.1: The Windgoo E-bike E20, showcasing its design and robust tires.
2. Nga korero haumaru
Before operating the Windgoo E20, carefully read and understand all safety warnings and instructions. Failure to do so may result in serious injury or damage to the product.
- Always wear a certified helmet and appropriate safety gear when riding.
- Tirohia te waka i mua i te haerenga i mua i ia whakamahinga, tirohia ngā pēraki, ngā potae me te taumata pākahiko.
- Adhere to all local traffic laws and regulations regarding electric bicycles.
- Kaua e eke i raro i te awe o te waipiro me te raau taero.
- The E20 has an IPX4 waterproof rating, meaning it is resistant to splashing water from any direction. Avoid submerging the bike or riding in heavy rain for extended periods.
- Observe warning labels on the bike, such as those on the battery and front fork.

Figure 2.1: Important warning label located on the front fork of the E20.
3. Tatūnga me te Runanga
Your Windgoo E20 comes partially assembled. Follow these steps for initial setup and preparation for your first ride.
3.1 Unfolding the E-bike
- Carefully remove the E-bike from its packaging.
- Locate the folding mechanism on the frame and release the safety latch.
- Unfold the frame until it locks securely into place. Ensure the latch is fully engaged.
- Raise the handlebar stem and lock it into position.
- Adjust the handlebar height and angle to your preference, then secure it.
- Insert the seat post and adjust the saddle height for comfortable riding. Secure the quick-release lever.
- Attach the pedals (if not pre-installed). Note that pedals are typically marked 'L' for left and 'R' for right.

Figure 3.1: The Windgoo E20 in its folded configuration, demonstrating its portability.
3.2 Tāuta Pūhiko me te Whakatau
The E20 features a removable 36V 12.5Ah lithium-ion battery. For optimal performance, fully charge the battery before first use.
- To install the battery, align it with the frame compartment and slide it in until it clicks into place. Use the provided key to lock the battery for security.
- To remove the battery, unlock it with the key and slide it out.
- Connect the charger to the charging port on the battery (or directly on the bike if charging while installed). Plug the charger into a standard wall outlet.
- The charging indicator light on the charger will typically turn red during charging and green when fully charged. Charging takes approximately 5.5 hours.
- Always use the original charger provided by Windgoo.

Figure 3.2: The removable battery pack of the Windgoo E20, showing its specifications label.
4. Nga Tohutohu Whakahaere
Familiarize yourself with the controls and functions of your Windgoo E20 for a safe and enjoyable riding experience.
4.1 Powering On/Off and Pedal Assist
- To power on the E-bike, press and hold the power button on the handlebar display. The display will illuminate.
- Hei whakaweto, pehia me te pupuri ano i te paatene hiko kia weto te whakaaturanga.
- The E20 operates with pedal assist. As you pedal, the motor will provide assistance based on the selected assist level. Use the '+' and '-' buttons on the display to cycle through different assist levels.
- The pedal assist mode can provide a range of 70-80 km on a single charge, depending on terrain, rider weight, and assist level.
4.2 Te Whakawhiti Taputapu
The E20 is equipped with a 7-speed gear system. Use the gear shifter on the handlebar to change gears according to terrain and desired speed. Shift to lower gears for climbing hills and higher gears for flat terrain or downhill riding.
4.3 Pūnaha Piripiri
The E20 features front and rear mechanical disc brakes for reliable stopping power. The brake levers are located on the handlebars. Apply both brakes simultaneously for effective and controlled stopping. Electronic braking also provides additional protection.
4.4 Smart App Control (Windgoo Smart)
Enhance your riding experience by connecting your E20 to the "Windgoo Smart" app, available on Android and iOS devices.
- Download the "Windgoo Smart" app from your device's app store.
- Whakahohehia te Nihokikorangi i runga i to waea atamai ka whakatuwhera i te taupānga.
- Follow the in-app instructions to pair your phone with the Windgoo E20.
- The app allows for quick security checks, real-time GPS navigation, and potentially other smart features.

Figure 4.1: The Windgoo E20 ready for use in an urban setting.
5. Tiaki
Regular maintenance ensures the longevity and safe operation of your Windgoo E20.
- Tiaki Pūhiko: Charge the battery regularly, even if not in use, to maintain its health. Store the battery in a cool, dry place. Avoid fully discharging the battery frequently.
- Pēhanga Tire: Check tire pressure before each ride. Maintain the recommended pressure (usually indicated on the tire sidewall) for optimal performance and safety. The 3.0-inch fat tires provide better traction across various surfaces.
- Parai: Tirohia tonutia ngā papa pēki mō te pakaru, kia tino kaha hoki te aukati a ngā rīpene pēki, ā, kia tere hoki te urutau. Whakatikatikahia, whakakapia rānei mēnā e tika ana.
- mekameka: Kia ma, kia whakahinuhinuhia te mekameka kia kore ai te waikura me te whakarite i nga huringa taputapu maeneene.
- Te horoi: Horoia te paihikara ki te damp cloth and mild soap. Avoid high-pressure washing, especially near electrical components. Dry thoroughly after cleaning.
- Tirohanga Whānui: Tirohia ngā pūtu, ngā nati me ngā rīwhi tuku-tere i ia wā, i ia wā, kia tino mau ai, kia tino piri ai.
6. Te Raru
This section addresses common issues you might encounter with your Windgoo E20.
| Raruraru | Take pea | Rongoā |
|---|---|---|
| E-bike does not power on. | Kāore te pākahiko i te utua, kāore rānei i te tāuta tika. | Ensure battery is fully charged and securely locked in place. Check connections. |
| Kaore te motuka e awhina. | He iti te pākahiko, kua whakatakotoria te taumata āwhina pēra ki te kore, he raruraru pūoko rānei. | Charge battery. Increase pedal assist level on the display. Check for any obstructions around the pedal sensor. |
| He ngoikore te frein. | Ngā papa parai kua tawhito, ngā taura parai kua kore e tarere. | Inspect brake pads and replace if worn. Adjust brake cable tension. If unsure, consult a professional. |
| Ngā haruru rerekē i te wā e eke ana. | Loose components, dry chain, or brake rub. | Check all bolts and nuts for tightness. Lubricate the chain. Inspect brake calipers for rubbing against the disc. |
7. Whakatakotoranga
Key technical specifications for the Windgoo E-bike E20.
| Āhuahira | Whakatakotoranga |
|---|---|
| Tauira | E20 |
| Te Mana Motini | 250W Muti Whakamuri |
| Pūhiko | 36V 12.5Ah Lithium-ion (450Wh) |
| Tere Max | 25 km/h (EU standard) |
| Awhe (Āwhina Paepae) | Up to 70-80 km |
| Rahi Tire | 20 x 3.0 inches Fat Tires |
| Nihowhiti | 7-tere |
| Momo Parai | Front and Rear Mechanical Disc Brakes |
| Rauemi Tāpare | Korotahi Steel |
| Nga Ahu Kopa | 87cm x 38cm x 60cm |
| Whakatauranga parewai | IPX4 |
| Nga Waahanga kei roto | Battery, Bike, Charger, Instruction manual, User Manual, pedals |

Figure 7.1: Detailed power specifications label on the E20 battery.
8. Pūtāhui me te Tautoko
For information regarding warranty coverage, terms, and conditions, please refer to the warranty card included with your product packaging. For technical support, spare parts, or any other inquiries, please contact Windgoo customer service through their official webpae, nga korero whakapā ranei e whakaratohia ana i roto i to tuhinga hoko.
Always provide your model number (E20) and purchase date when contacting support for faster assistance.





