Tenveo 4K NDI PTZ Camera (Tauira TEVO-VHD20H4KN) Manual Kaiwhakamahi

1. Kupu Whakataki

This manual provides detailed instructions for the Tenveo 4K NDI PTZ Camera, Model TEVO-VHD20H4KN. This camera is designed for professional video conferencing and live streaming applications, offering advanced features such as 4K resolution, 20X optical zoom, AI-powered auto-tracking, and multiple connectivity options including NDI, HDMI, LAN, and USB3.0. Please read this manual thoroughly before operating the device to ensure proper setup and optimal performance.

Figure 1: Tenveo 4K NDI PTZ Camera (Model TEVO-VHD20H4KN)

2. Hua Neke Atuview

2.1 Nga waahanga matua

• Ataata 4K Ultra HD: Delivers 4K 30fps and 1080P 60fps video with a Sony 1/2.8" CMOS Sensor (8.29MP Effective Pixels).
• 20X Topa Matapihi: High-quality optical zoom for capturing distant subjects with clarity.
• AI Humanoid & Face Auto-Tracking: Advanced deep learning algorithms enable precise, millisecond-level response tracking and autoframing, even if the target is momentarily blocked.
• NDI|HX Support: Enables low-latency, IP-based production workflows for high-quality, frame-accurate video streaming and PTZ control.
• Ngā Atanga Putanga Ataata Maha: Supports USB3.0, HDMI, and LAN/NDI outputs.
• PoE (Power over Ethernet): Simplifies installation by providing power and data over a single Ethernet cable (802.3af compliant).
• Professional Live Streaming: Compatible with RTMP, RTSP, SRT protocols for direct streaming to platforms like YouTube, Facebook, and OBS.
• Multi-Camera Production: Supports multi-camera video production and sync capabilities.

Figure 2: Key Features of the Tenveo 4K NDI PTZ Camera

2.2 He aha kei roto i te Pouaka

• Tenveo 4K NDI AI Auto Tracking PTZ Live Streaming Camera (20X Optical Zoom)
• Mana Mamao IR
• DC12V Pūurutau Hiko
• USB3.0 taura
• Maunga taiepa
• Whakapiki i nga tira
• Pukapuka Kaiwhakamahi

3. Tatūnga

3.1 Kōwhiringa Whakaeke

The Tenveo 4K NDI PTZ Camera supports various installation methods to suit your environment:

• Turanga Papamahi: Whakatakotoria te kāmera ki runga i tētahi mata papatahi, pumau.
• Whakapiki taiepa: Use the included wall mount and screws to secure the camera to a wall.
• Whakanuia te tuanui: The camera can be inverted and mounted to the ceiling. The image can be flipped via remote control or web tautuhinga atanga.
• Whakapiki Takitoru: The camera can be mounted on a standard tripod for portable setups.

Figure 3: Various Installation Methods

3.2 Hononga

The camera offers multiple connection options for video output and control:

• USB3.0: Connect directly to a computer for video capture.
• HDMI: Connect to a display, video switcher, or capture card.
• LAN/NDI: Connect to a network for IP streaming, NDI workflows, and IP control. PoE (802.3af) is supported, requiring a PoE switch for power and data over a single cable.
• RS-232/RS-485: For external PTZ joystick controller connections.

Pikitia 4: Ngā Kōwhiringa Hononga Maha

3.3 Ngā Hipanga Tatūnga Tuatahi

1. Hono Hono: Connect the DC12V power adapter or use a PoE switch if utilizing Power over Ethernet.
2. Honoa te Putanga Ataata: Choose your preferred video output (USB3.0, HDMI, or LAN) and connect it to your receiving device (computer, display, or network).
3. Network Configuration (for LAN/NDI): If using LAN/NDI, connect the camera to your network. You may need to access the camera's web interface via its IP address to configure network settings and NDI.
4. Whakahiko: Press the power button on the camera or remote control.

Whakaahua 5: Example Setup Diagram

4. Nga Tohutohu Whakahaere

4.1 Mana Pane, Tianga, Topa (PTZ).

The camera features 350° pan and 180° tilt capabilities, along with 20X optical zoom. Control can be achieved via the included IR remote control, a dedicated PTZ joystick controller (sold separately), or the web atanga.

Figure 6: Pan, Tilt, and Zoom Capabilities

4.2 AI Auto-Tracking

The camera's AI auto-tracking function uses deep learning to accurately track human figures and faces. This ensures subjects remain centered in the frame during movement.

• Aratau Kaitohu: Tracks a single designated speaker.
• Autoframing Mode: Automatically adjusts the frame to include all detected participants.
• Uninterrupted Tracking: The camera maintains tracking even if the target is momentarily obscured.

Figure 7: AI Auto-Tracking in Action

4.3 Mahi Mana Mamao

The IR remote control allows for easy adjustment of camera functions:

• Mana PTZ: Use the directional buttons to pan and tilt, and the zoom buttons to adjust magnification.
• Tautuhinga Tatūkē: Save and recall up to 10 camera positions and zoom levels.
• AI Tracking/Autoframing: Dedicated buttons for enabling/disabling AI tracking and switching between modes.
• Tautuhinga Atahanga: Adjust brightness, focus, and other image parameters.

4.4 Web Mana UI

Mō te whakahaere me te whirihoranga matatau, uru atu ki te kāmera web atanga mā a web browser. Enter the camera's IP address in your browser to access settings for:

• Network settings (IP address, subnet mask, gateway).
• Video encoding parameters (resolution, frame rate, bitrate).
• PTZ control and preset management.
• AI tracking mode selection and fine-tuning.
• Image adjustments (color, exposure, white balance).

4.5 Reretere Ora

The camera supports various protocols for direct live streaming:

• NDI|HX: For high-quality, low-latency video over IP networks.
• RTMP/RTSP/SRT: Directly stream to platforms like YouTube, Facebook Live, OBS, and other streaming services without additional hardware.

Figure 8: NDI|HX Live Streaming Integration

5. Tiaki

To ensure the longevity and optimal performance of your Tenveo 4K NDI PTZ Camera, follow these maintenance guidelines:

• Te horoi: Use a soft, dry cloth to clean the camera body. For the lens, use a specialized lens cleaning cloth and solution. Avoid abrasive cleaners or solvents.
• Taiao: Operate and store the camera in a clean, dry environment, away from extreme temperatures, humidity, and direct sunlight.
• Whakaha Uepu: Me whakarite kia mau te hono o ngā taura katoa, kia kaua hoki e taumahatia hei ārai i te kino o ngā tauranga, o ngā taura rānei.
• Whakahōu Firmware: Periodically check the Tenveo webpae tukutuku mō ngā whakahōu pūmanawa hei whakarite kei tō kāmera ngā āhuatanga hou me ngā whakapainga mahi.

6. Te Raru

Mena ka pāngia koe e ngā raruraru me tō kāmera, tirohia ngā mahi rapurongoā noa e whai ake nei:

6.1 Karekau he Mana

• Me manatoko kei te hono pono te urutau hiko ki te kāmera me te putanga hiko e mahi ana.
• If using PoE, ensure your PoE switch is powered on and the Ethernet cable is connected correctly.

6.2 Kaore he Putanga Ataata

• Check all video cables (USB3.0, HDMI, Ethernet) for secure connections.
• Ensure the input source on your display or capture device is correctly selected.
• For LAN/NDI, verify network connectivity and IP address settings.

6.3 PTZ Control Not Responding

• Ensure the IR remote control has fresh batteries and a clear line of sight to the camera's IR receiver.
• If using a joystick controller, check its connection and power.
• Mo web UI control, verify network connection to the camera.

6.4 Ngā Take Aroturuki AI

• Ensure the lighting conditions are adequate for the camera to detect subjects clearly.
• Verify that AI tracking is enabled via the remote control or web atanga.
• Avoid rapid, erratic movements that might exceed the camera's tracking speed.

If problems persist, please contact Tenveo customer support for further assistance.

7. Whakatakotoranga

8. Pūtāhui me te Tautoko

Tenveo offers a 3 tau te whakamana paerewa for this product. We are committed to providing excellent after-sales service and lifetime technical support. Should you require assistance with setup or encounter any issues, remote assistance can be provided if necessary.

Ka tautokona tō hoko e tētahi 30-day no-questions-asked money-back guarantee, ensuring a risk-free experience.

For any questions or support needs, please contact Tenveo customer service. We aim to respond within 12 hours and provide a satisfactory solution.

Īmēra Whakapā: tenveo_amazon@tenveo.com