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EPB Manuals & User Guides

EPB provides electric power plus gigabit internet, TV, and phone services to Chattanooga, TN, offering smart grid technology and 24/7 local support.

Tip: include the full model number printed on your EPB label for the best match.

About EPB manuals on Manuals.plus

EPB (Electric Power Board of Chattanooga) is a municipally owned utility and telecommunications company serving Chattanooga, Tennessee, and the surrounding Hamilton County area. Established in 1939 to provide electric power, EPB pioneered the United States' first community-wide Gig network in 2010. By leveraging a comprehensive fiber optic network, EPB delivers high-speed internet, television, and telephone services to residential and commercial customers alongside its electric distribution system.

The company is renowned for its advanced smart grid infrastructure, which reduces power outages and improves restoration times. EPB also offers a suite of digital tools including the UC App manaaki for business communications, the Taupānga Whakahaere Wi-Fi Uprise, and energy management programs like EPB Power Tiaki. Support is provided locally 24/7/365 to ensure reliable connectivity and energy services.

EPB manuals

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epb Smart Net Plus Router Installation Guide

Pipiri 19, 2026
EPB Smart Net Plus Router Installation Specifications Model: EPB Smart Net Plus Router Ports: 1 x Power Port 1 x Blue 2.5G WAN Port (for main internet connection) Multiple Yellow…

EPB Smart Net Plus Plume Home App User Guide

Pipiri 17, 2026
EPB Smart Net Plus Plume Home App Specifications Product: EPB Smart Net Plus Router Companion App: Plume Home App Features: WiFi network setup, device management, user profiles, security features (online…

epb Hosted UC App Aratohu Kaiwhakamahi

Hanuere 28, 2026
EPB HOSTED UC SOFTPHONE Quick Reference Guide Mac desktop edition epb Hosted UC App EPB Hosted UC is a softphone add-on to the EPB Hosted Phone Solution platform of products.…

Pukapuka Ārahi mō te Taupānga Whakahaere Wi-Fi Uprise epb

Hanuere 10, 2026
Ngā Whakatakotoranga o te Taupānga Whakahaere Wi-Fi epb Uprise Ingoa Hua: EPB Upriser Whakahaere WiFi Hangarau: Pūnaha Whakahaere WiFi Kaiwhakarato Pūmanawa: Plume Tautoko: Ratonga Kaihoko EPB - 423-648-1500 Me pēhea te Tāpiri i tētahi Kairēti…

epb Hosted UC App Aratohu Kaiwhakamahi

Noema 24, 2025
Aratohu Tohutoro Tere Taupānga UC Manaaki epb Putanga papamahi Windows Ko te EPB Manaaki UC he tāpiri waea ngohengohe ki te tūāpapa hua Otinga Waea Manaaki EPB. Ka whakauruhia te waea reo…

epb He Aratohu Kaiwhakamahi Tiaki Hiko

Oketopa 21, 2025
Ngā Whakatakotoranga o te epb Power Savers Ingoa Hua: Kaupapa EPB Power Savers Momo: Kaupapa Whakaiti Pūngao Rōpū Tautoko: EPB Energy ProsSM Ngā Mahi Matua: Te aromatawai i te whakamahinga pūngao, te whakatakoto whāinga, te waihanga mahere mahi, te aroturuki,…

epb Nga Tohutohu Pūnaha Waehere Utu Utu

Oketopa 3, 2025
Ngā Whakatakotoranga o te Pūnaha Paekōti Utu Moni epb Ingoa Hua: Pūnaha Paekōti Utu Moni EPB Wātea: CVS, Walgreens, Dollar General, me ētahi atu Tautoko: Ratonga kiritaki 24/7/365 mā te tuhinga, te kōrerorero ipurangi, me te waea…

EPB E911 Hosted UC Soft Phone Aratohu Kaiwhakamahi

Pipiri 12, 2025
Aratohu Tohutoro Tere mō te EPB HOSTED UC SOFTPHONE Putanga papamahi Windows Ko te EPB Hosted UC he tāpiri waea ngohengohe ki te tūāpapa hua EPB Hosted Phone Solution. Ka whakauruhia te waea reo…

EPB Connect360 Online Portal Admin Guide

ā-ringa
Comprehensive administrative guide for the EPB Connect360 Online Portal, covering voice service management, user settings, trunking, contact center configuration, and Microsoft Teams integration.

EPB MDU Construction Service Guidelines

Aratohu Ratonga
Official guidelines from EPB Energy & Communications for Multi-Dwelling Unit (MDU) construction projects, detailing requirements for electrical service, metering, communication infrastructure, and EV charging incentives. Effective November 1, 2024.

EPB support FAQ

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  • How do I contact EPB Technical Support?

    Technical assistance is available 24/7/365. You can reach EPB Technical Support by calling 423-648-1500 and selecting option 2.

  • What devices are compatible with the EPB Hosted UC App?

    The EPB Hosted UC App is available for Windows and Mac desktop computers. It acts as a softphone add-on to the EPB Hosted Phone Solution platform, allowing users to make calls, chat, and retrieve voicemail.

  • How does the EPB Power Savers program work?

    EPB Power Savers is a voluntary energy reduction program for commercial customers. Participants reduce electricity use during peak event times (up to three times a month) to earn monthly credits on their bills without penalties for non-participation.

  • Can I pay my EPB bill with cash?

    Yes, you can use the EPB Cash Payment Barcode System to pay with cash at participating retailers such as CVS, Walgreens, and Dollar General. You must generate a unique barcode via the MyEPB portal before paying.

  • How do I update my 911 location for EPB VoIP services?

    To ensure emergency services can locate you, update your registered address by calling the Network Operations Center at 423-648-1500, option 2. You will need your CPNI or tax ID information.